ARCpoint Labs Celebrates 20 Years of Franchise Excellence and Innovation in Diagnostic Testing

July 13, 2026 // FranchisePR.com // ARCpoint Labs is celebrating 20 years of franchise operations. Since launching its franchise program in 2006, ARCpoint Labs grew from a single location to a national network of locations. The company’s growth is based on a vision that combines local community relationships with national purchasing power and technology.

“Reaching our 20th year in franchising is a testament to our business model and the dedication of our franchise owners,” said Kelly Crompvoets, President of ARCpoint Labs. “We’ve spent two decades learning the landscape and refining our position in the marketplace, and our work continues. Heading into our third decade, we are focused on making sure our owners have the tools and resources they need to thrive in their local markets.”

Founded in 1998 in Greenville, South Carolina, ARCpoint Labs identified a critical gap in the diagnostic testing industry: large national companies offered buying power and technology but lacked personalized service, while local labs provided exceptional community relationships but couldn’t compete on scale. The franchise model bridged that divide, enabling local owners to build meaningful community connections while leveraging national resources.

A Track Record of Innovation and Growth
Over the last 20 years, ARCpoint Labs has achieved significant milestones demonstrating both innovation and commitment to franchise owner success:

• 2006: Launched franchise program with a vision of local ownership backed by national support
• 2019: Expanded beyond traditional drug testing with “Four Pillars” business model, adding direct-to-consumer, judicial, and clinical testing programs
• 2020: Led communities nationwide in COVID-19 testing response with in-lab and mobile testing capabilities
• 2022: Expanded services to include Employee Assistance Programs (EAP) and comprehensive wellness panels. Introduced Total Reporting transformation with a proprietary training and reporting platform and advanced drug testing technology.
• 2024: Joined CRESSO Brands alongside ANY LAB TEST NOW, creating increased economies of scale
• 2025: CRESSO Brands launched its first dual-brand location, combining ARCpoint Labs and ANY LAB TEST NOW under single ownership
• 2026: Introduction of occupational health services

Franchise Model Overview
The ARCpoint Labs franchise model provides training and ongoing support, including a Foundation, Immersion and Reinforcement training program combining online coursework, week-long in-person training, and hands-on shadowing at locations. Ongoing support includes connecting franchisees with qualified leads, updated industry resources, monthly owner calls, educational webinars, and an annual conference.

Total Reporting, ARCpoint’s proprietary cloud-based platform introduced in 2022, allows employers to manage their screening and compliance programs through a single portal, from background checks to drug testing and more. The technology consolidates ordering, automates applicant workflows, and maintains compliance records. The addition of Total Reporting reflects ARCpoint Labs’ commitment to pairing local expertise with enterprise-grade technology. This enables ARCpoint Labs to deliver the tools larger national providers charge a premium for, through the trusted relationships only a local owner can build. ARCpoint Labs franchise owners serve multiple revenue streams through drug and alcohol screening for employers and DOT-regulated industries, clinical laboratory services, DNA testing, and policy development support. The flexible business model allows owners to focus on service offerings matching their local market needs while positioning themselves as diagnostic testing experts in their communities.

SOURCE ARCpoint Labs